My original account is under the email address V*****@***.com**I have not used this acc...

GetHuman1635598's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1635598's own words
My original account is under the email address V*****@***.com**I have not used this account in forever. It is under the name Drastic Moresoma.**I have attempted to go through all of FB's BS but cannot seem to find a way to report the profile under any other account and all of the e-mails I get from it are in freaking chinese (literally). **I have tried to reset the password about **x (literally) and it keeps saying my PW is on some magical list that exists somewhere. I know this is bullshit at this point because I have tried randomly generated passwords as well as very specific * stupid ones. **Please either let me into this old account or ******* deactivate it again and change it back to english so that I can log in later if I ever want to re-activate it.
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Facebook

Customer service issue
Reported by GetHuman1635598
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 230582 others
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Timeline
GetHuman1635598 started working on this issue
Nov 27th, 2018 7:36am