Hello Facebook Reps, my friend called me very upset because someone created a fake Face...
GetHuman1635501's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1635501's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1635501's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1635501 will want to follow the link below to head to their help center. We will check on GetHuman1635501 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1635501 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1635501's own words
Hello Facebook Reps, my friend called me very upset because someone created a fake Facebook account with my phone number and apparently made contact with her boyfriend claiming that it was me. This is very upsetting for me because I don’t have a Facebook profile at this moment. Can you please help me resolve this problem. I need to know how this person got ahold of my information to open this fake account. Please have a Rep call me as soon as possible. ***-***-****,*Thank you for your assistance...
GetHuman1635501 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1635501 fixed the problem
We are waiting for GetHuman1635501 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.