Hello Facebook Reps, my friend called me very upset because someone created a fake Face...

GetHuman1635501's customer service issue with Facebook from November 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1635501's own words
Hello Facebook Reps, my friend called me very upset because someone created a fake Facebook account with my phone number and apparently made contact with her boyfriend claiming that it was me. This is very upsetting for me because I don’t have a Facebook profile at this moment. Can you please help me resolve this problem. I need to know how this person got ahold of my information to open this fake account. Please have a Rep call me as soon as possible. ***-***-****,*Thank you for your assistance...
GetHuman1635501 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1635501
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 230553 others
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Timeline
GetHuman1635501 started working on this issue
Nov 27th, 2018 6:53am