Dear Sir*Ma,**My account with the following details (Email: *****@***.com and Phone Num...

GetHuman-hnneji's customer service issue with Facebook from November 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hnneji's own words
Dear Sir*Ma,**My account with the following details (Email: *****@***.com and Phone Number: ***********) was hacked on this date Wednesday, September *, **** at *:** Am (PDT) without my knowledge or permission, changed to *****@***.com, with phone number: **** *** ****. All effort made to retrieve my account back was in vain.**Please I would like you to assist me in retrieving back my account due to some vital information i have on the account* my business and personal confidential information. If you have any question, please dont hesitate to contact me on the following contacts (Email: *****@***.com and Phone Number: **************).**Best Regard.***Pastor Henry Nneji
GetHuman-hnneji did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-hnneji
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-hnneji started working on this issue
Nov 27th, 2018 2:47pm