I dont know what else to do!!! Id like to keep my FB account but I cant get any help ... does FB even care anymore?!
GetHuman1541459's customer service issue with Facebook from November 2018
4 views | 230474 similar | 0 following
Help with my Facebook issue
GetHuman1541459's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1541459 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1541459 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1541459's own words
log in ... but can not !! Someone had changed my email*password ... ... As of Nov * ****, i could no longer access my FB account* when i tried to access it from my iphone, it asked me to reenter my user name n password ... when i tried it said my password has been changed, and that i needed to reenter the correct password. I didnt realize what had happened so i just waited til the weekend to deal with it ... my niece texted me and asked if what i posted was really from me ... my friend called me the next day and said the same thing ... i tried to access the FB 'help' center for fixes and was unable to fix it ... the main answer they trying to have me do was to access my account and they would send me a 'keycode' to my phone and i can reset my password ... the thing is is they were sending it to another email address that wasnt mine ... so im asking you to help me with this - whomever had hacked into my account is resuming my name, and all my friends think its me ... I need someone to retrieve back my name*identity and get my FB account back to me .. i did NOT change my password or my email address .. my name is Jerry Go * email: *****@***.com * fone*: ***-***-**** ... Please help!!
Im getting NO HELP
Get me back control of my account once again ... contact me thru my email account so we can resolve this ... PLEASE!!! *****@***.com
I would still like to keep my FB account, maintain my good status with FB - and i would still maintain my account once i regain control of my account ... i dont think thats too much to ask .. is it?!
I have an issue with Facebook too
How GetHuman1541459 fixed the problem
We are waiting for GetHuman1541459 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
GetHuman1541459 indicated the issue is not fixed yet.
Dec 2nd, 2018 11:46pm
Paying Too Much for TV?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.