Hello my name is John Crawford. My phone has recently crashed and I had to do a factory...

GetHuman1635100's customer service issue with Facebook from November 2018

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The issue in GetHuman1635100's own words
Hello my name is John Crawford. My phone has recently crashed and I had to do a factory reset on it and lost everything I am trying to log back into my face book app but I can't remember what email I used for my account and I never upload my phone number to mY account is there anything I can do to recover my account @john.crawford.*** is the only thing I could come up up but I'm not getting anywhere
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Facebook

Customer service issue
Reported by GetHuman1635100
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 230470 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1635100 started working on this issue
Nov 27th, 2018 4:50am