Hello my name is John Crawford. My phone has recently crashed and I had to do a factory...

GetHuman1635100's customer service issue with Facebook from November 2018

230470 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1635100's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1635100's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1635100 will want to follow the link below to head to their help center. We will check on GetHuman1635100 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1635100's own words
Hello my name is John Crawford. My phone has recently crashed and I had to do a factory reset on it and lost everything I am trying to log back into my face book app but I can't remember what email I used for my account and I never upload my phone number to mY account is there anything I can do to recover my account @john.crawford.*** is the only thing I could come up up but I'm not getting anywhere
GetHuman1635100 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1635100 fixed the problem
We are waiting for GetHuman1635100 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1635100 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1635100
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 230470 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1635100 started working on this issue
Nov 27th, 2018 4:50am