My phone was damaged to the point of no return and all my accounts including my Gmail a...

GetHuman-cfoldsly's customer service issue with Facebook from November 2018

3 views | 230436 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-cfoldsly's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cfoldsly's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cfoldsly will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cfoldsly can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-cfoldsly may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cfoldsly's own words
My phone was damaged to the point of no return and all my accounts including my Gmail account I had the *-step Verification process on it. Well because my sims card was also destroyed I don't even have that number now. Google is my primary account service. I tried my password on my account and it wouldn't let me log in without the *-step Verification confirmed also. I've tried to get ahold of them five different times now and I still haven't heard nothing back. Now when I try to go on my Facebook and also have my *-step Verification. I do not have access to my email so I now have no access to my Facebook either. All my contacts or either in my email account saved or my Facebook on messenger and I can't get on either one. I'm really getting aggravated and frustrated I can send you a photo of my ID to confirm my identity I can send you whatever you need or do whatever you need to confirm my identity but I need my account unlocked or the *-step Verification taken off. This is very frustrating as you can see. My account email for this fb I'm having issues with is *****@***.com and I have no access to that so do not email me on that account please. I made a temporary account for now so I can try to get this all figured out and it is C*****@***.com Thank you for your help I hope to hear from you sooner than Google is taking to reply.

GetHuman-cfoldsly did not yet indicate what Facebook should do to make this right.

How GetHuman-cfoldsly fixed the problem

We are waiting for GetHuman-cfoldsly to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cfoldsly fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-cfoldsly
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 230436 others
0 customers following this

Timeline

GetHuman-cfoldsly started working on this issue
Nov 27th, 2018 4:03am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies