Facebook locked me out of my account because someone reported me for a fake name. I hav...

GetHuman1634859's customer service issue with Facebook from November 2018

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GetHuman1634859's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1634859 will want to follow the link below to head to their help center. We will check on GetHuman1634859 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1634859 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1634859's own words
Facebook locked me out of my account because someone reported me for a fake name. I have had this account for over ** years without ever violating the TOS. I have never spammed or harassed anyone. This is a name that people know me by. No one really knows my birth name and hasn't called me by it in years in ** years. I do not feel comfortable using my birth name or providing a copy of my ID and birth certificate. No one will know who I am if that name is on the account and not being able to post on my page is really hurting my business.
GetHuman1634859 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1634859
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 230430 others
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GetHuman1634859 started working on this issue
Nov 27th, 2018 3:52am