My name is mukul dogra and i am an indian citizen residing in faridabad *NEW DELHI NATI...

GetHuman-mukuldo's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mukuldo's own words
My name is mukul dogra and i am an indian citizen residing in faridabad *NEW DELHI NATIONAL CAPITAL REGION)*I Opened and registered my facebook account in **** and my Facebook account was hacked i believe from oct ** **** till nov ** **** as I did last login in oct ** **** & sometime in between this period of one month it was used by other person fraudulently to post intellectual property of sony pictures pvt lmt through proxy which I never knew until I logged on nov ** almost after * month which I found out to my surprise has been temporarily disabled by facebook on nov ** for three days which I have recieved a mail from Facebook & on nov ** i found my facebook account disabled as I cannot open it, I have some very important papers of home in form of JPEG Files which have been sent by my Facebook friends time to time in messages which are very important and if lost or my account not enabled I will be in huge trouble. *I sincerely hope you will take this matter urgently and very seriously and help me & request to re enable my Facebook account to the earliest . In future I will change my password and be very careful of using it.I have been Facebook user since **** & I fully respect Facebook & copyrights & intellectual infringement rights & on logging my account again will see it never happens. Here in this matter I am quite innocent, & I hope that you will understand my case for reinstating my account & do*justice to me. *Regards *Mukul Dogra.*Mob No **********
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Facebook

Customer service issue
Reported by GetHuman-mukuldo
Nov 27th, 2018 - 9 mons ago
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GetHuman-mukuldo started working on this issue
Nov 27th, 2018 2:31am