I don't know what happened but somehow a couple months ago I tried to get into Facebook...

GetHuman-wendallh's customer service issue with Facebook from November 2018

10 views
 | 
230298 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-wendallh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wendallh's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wendallh will want to follow the link below to head to their help center. We will check on GetHuman-wendallh later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-wendallh may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-wendallh's own words
I don't know what happened but somehow a couple months ago I tried to get into Facebook and I couldn't. It gave me the option to login or to create a new account but I wanted to login into the same account that I had. Then when I tried to login it wouldn't accept my password and Facebook said they would send me a new password via SMS message but it never came through. My messenger quit working at the same time as Facebook did because they're linked together. I'm thinking I got hacked. But if there is anything you can do to help me get back into my account I would greatly appreciate it thank you!!
GetHuman-wendallh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-wendallh fixed the problem
We are waiting for GetHuman-wendallh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wendallh fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-wendallh
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 230298 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-wendallh started working on this issue
Nov 27th, 2018 1:26am