I bought a phone from a facebook user (TichaQii en Johannes) on Sunday ** September...

GetHuman-mlizmav's customer service issue with Facebook from November 2018

229985 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-mlizmav's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mlizmav's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mlizmav will want to follow the link below to head to their help center. We will check on GetHuman-mlizmav later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mlizmav may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mlizmav's own words
I bought a phone from a facebook user (TichaQii en Johannes) on Sunday ** September ****. It was advertised as beeing an iphone, which it were not an iphone in the end (certified by apple themselves, can forward proof). I immediately (same day) contacted the seller. I asked various times that they meet us to refund and return phone, they never pitched for scheduled meetings. I see they do advertise other goods on facebook and wish to protect other users, what can be done? Herewith screenshots of original advertisement and profiles:
GetHuman-mlizmav did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mlizmav fixed the problem
We are waiting for GetHuman-mlizmav to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mlizmav fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mlizmav
Nov 26th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 229985 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mlizmav started working on this issue
Nov 26th, 2018 8:23pm