Hi My name is Beth O Connor. I received an email today ********** saying that I request...

GetHuman-bethgoco's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bethgoco's own words
Hi My name is Beth O Connor. I received an email today ********** saying that I requested to close my Facebook account. I never sent this request so I'm presuming my account has been hacked. I want to make sure that my account remains open. I would be grateful if someone could contact me as soon as possible to clarify what's happened. I do not wish to close my account. I look forward to hearing from you. Thank you very much. Beth
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Facebook

Customer service issue
Reported by GetHuman-bethgoco
Nov 26th, 2018 - 10 mons ago
I have an issue with Facebook too
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GetHuman-bethgoco started working on this issue
Nov 26th, 2018 6:14pm