Good morning. *My Facebook account was hacked into yesterday around *pm, Nigerian time...

GetHuman-evelynqu's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-evelynqu's own words
Good morning. *My Facebook account was hacked into yesterday around *pm, Nigerian time. I did the recovery process in which I was able to login but this morning again I found out the hacker has changed the email again to his*hers. Hacker email is *****@***.com, while the email address I used before the account was hacked is *****@***.com, then changed it to *****@***.com yesterday during the recovery process.*I tried to recover it back this morning but failed cos I don't know my trusted Facebook contacts. I made a few suggestions of my family members but it was incorrect. *I will like to know what to do. The hacker has been removing my friends and making posts on my timeline. Thanks for the good work you are doing.
GetHuman-evelynqu did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-evelynqu
Nov 26th, 2018 - 10 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-evelynqu started working on this issue
Nov 26th, 2018 10:08am
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Nov 26th, 2018 10:09am
GetHuman-evelynqu indicated the issue is not fixed yet.
Nov 26th, 2018 10:11am