I've forgotten my Facebook password, so I click forget password for my account. I don't...

GetHuman-edenjtnz's customer service issue with Facebook from November 2018

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The issue in GetHuman-edenjtnz's own words
I've forgotten my Facebook password, so I click forget password for my account. I don't have an email attached to my account, only a phone number. After clicking forgotten password it takes me to a page which says "Try to log in again. If you no longer have access to your email account, you can try to log in again. After you've logged in, you can change the email address on your account." and it gives me the two options of *) Enter password to log in, or *) I can not access my email account. Obviously I cant log in so number * is out. when I click number *, it takes me to a page that says "No email access. We're sorry you're having trouble recovering your email address. Unfortunately, this means we can't verify who you are or give you access to the Facebook account you're trying to log into. We may hide the information on your Facebook account if we detect that you cannot regain access to it." I have no way to get into it. I'm logged in on my mobile but I cant put in my email so I can get into it, because you need a password for that too. I really dont want to make another account :(
GetHuman-edenjtnz did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-edenjtnz
Nov 26th, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 7 customers so far
Similar issue to 229123 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-edenjtnz started working on this issue
Nov 26th, 2018 7:20am
GetHuman-edenjtnz indicated the issue is not fixed yet.
Nov 29th, 2018 6:18pm