Ive tried to change my password because it was forgotten. I select to have a code sent...

GetHuman-derickha's customer service issue with Facebook from November 2018

228932 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-derickha's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-derickha's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-derickha will want to follow the link below to head to their help center. We will check on GetHuman-derickha later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-derickha may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-derickha's own words
Ive tried to change my password because it was forgotten. I select to have a code sent and it tells me i have used too many codes, even though it is the very first time ive ever tried to use a code. Now my Payments is all screwed up because it asked me to verify but since i couldnt log in to varify it cancelled my transaction the email im giving you to contact me is not the email associated with my account, however i do have access to that email i just prefer this one for communications.
GetHuman-derickha did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-derickha fixed the problem
We are waiting for GetHuman-derickha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-derickha fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-derickha
Nov 26th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 228932 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-derickha started working on this issue
Nov 26th, 2018 2:29am