I have been trying non stop being patient with you all over instagram and getting crapp...

GetHuman1624638's customer service issue with Facebook from November 2018

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Before contacting them, items GetHuman1624638 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1624638's own words
I have been trying non stop being patient with you all over instagram and getting crappy not human response and no number to call.I have explained and get told to check the help center but not a actual confirming response that it fixed my issues i did the number and face picture i sent and explained what happen and no response. I wouldnt understand if nothing could be done but no response and i dont believe this issue is not capable of being fixed the evidence that its my account is obvious with many people on there conforming without a doubt I been hacked or the fact its my face or the fact that you type in vincentseven on youtube and it pulls up videos of me and the user name matches with over years of videos to prove im not some random. My account has been hacked I lost the first email years ago and changed it to my email now but never remover the old email that was hacked so the person who hacked me has the accouant and obviously got banned for fake and spam. You guys just unbanned the accouant and never responded from * emails I sent. I do not have the phone number cause it was changed and the email was changed and the customer support ***** because lack of communication not cause of the fix. Do not tell me to check the help center and if you guys cant fix it then I want you guys to start a new ticket with a instagram employee and make sure they have the power to fix my issues. Acc name is vincentsev*n it has some woman pulling her top off that's white and the name is isadore ernser. All you got to do is look do you see any more photos of her or me blonde male and my girlfriend kara kingsolver insta name strawberry.marmalady. just message her ask her is that vincentsev*n on the photo is that your boyfriend and does he control over the instagram

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Customer service issue
Reported by GetHuman1624638
Nov 26th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 228901 others
0 customers following this


GetHuman1624638 started working on this issue
Nov 26th, 2018 1:50am

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