I was trying to log into a new account that I created on the **th of November, then it...
GetHuman1624592's customer service issue with Facebook from November 2018
Help with my Facebook issue
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GetHuman1624592's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1624592 will want to follow the link below to head to their help center. We will check on GetHuman1624592 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1624592 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1624592's own words
I was trying to log into a new account that I created on the **th of November, then it asked me to secure the account, it then asked me to add a photo so I asked my friend to show me how to add the photo, he then took the phone from me and took a picture I asked him to show me the picture but he wouldn't have he passed me the phone Nd it said that your picture is being reviewed u can't use the account now. I asked him why it's saying that so he said it was for facial recognition. I do not want the photo to go onto my profile please do not put it on, my email for the account is *****@***.com
GetHuman1624592 did not yet indicate what Facebook should do to make this right.
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