My facebook account was hacked. It started when some suspicious app suddenly appeared i...
GetHuman-jengboom's customer service issue with Facebook from November 2018
Help with my Facebook issue
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Before contacting them, items GetHuman-jengboom may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jengboom's own words
My facebook account was hacked. It started when some suspicious app suddenly appeared in my phone. Then my phone automatically connects to wifi and shows different ads on the screen. Until yesterday, I can no longer access my facebook account. It says that my password has been changed, and when I try to recover it through email, it shows a different email address linked to my facebook account. Not the one that I used to make my facebook account. I would like to recover and secure my account.
GetHuman-jengboom did not yet indicate what Facebook should do to make this right.
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