Hi my facebook account has been diasbled. Not sure what me and my daughter have done wr...

GetHuman1621198's customer service issue with Facebook from November 2018

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228222 similar
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1 following
Help with my Facebook issue
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GetHuman1621198's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1621198 will want to follow the link below to head to their help center. We will check on GetHuman1621198 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1621198 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1621198's own words
Hi my facebook account has been diasbled. Not sure what me and my daughter have done wrong in setting it up? I have sent my driving licence and password as proof of myself.*When I download a file of why its all just in some kind of code which of which I have no idea about.*Could you please tell me why? If I have done something wrong then I apologise. Could you send me what I have done wrong. *Regards*Paul
GetHuman1621198 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1621198
Nov 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 228222 others
1 customer following this
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Timeline
GetHuman1621198 started working on this issue
Nov 25th, 2018 12:29pm