I love Facebook & keeping in contact with friends that I’m not able too see as they have moved away also I love playing my poker I’m so frustrated but Facebook just don’t want to help I’ve emailed em a few times since they said there decision is final & ive had no reply

GetHuman1620929's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1620929's own words
Just go on to my account & my poker ... My account was disabled on Friday I was on there in the morning with no problems I didn’t put any statuses up I did nothing wrong came off tried going bk on after an hour or so & it said account disabled ** I don’t understand why. I submitted an appeal form & there reply was I’m ineligible to use Facebook & they will give no reason why & said they would not respond to any more emails from me ** I use my Facebook account to play poker & now I can’t get on that I’m so frustrated
I love my poker & Facebook it’s so frustrating because I know I’ve done nothing wrong
I really really want to get my account back as I missing it so much & keeping in contact with my friends & I want to be able to play my poker
I’m always on there every day I’ve been on Facebook for * years & this has never happened to me I really haven’t done nothing wrong that’s what’s so annoying
I’ve tried help centre so many times I’ve sent so many emails & I’m getting nowhere it’s really frustrating when you know you’ve done nothing wrong
I have an issue with Facebook too
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Facebook

Facebook & poker
Customer service issue
Reported by GetHuman1620929
Nov 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 228155 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1620929 started working on this issue
Nov 25th, 2018 10:02am
GetHuman1620929 indicated the issue is not fixed yet.
Nov 25th, 2018 10:17am