GetHuman1621506's customer service issue with Facebook from November 2018
Help with my Facebook issue
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The issue in GetHuman1621506's own words
Trying to promote and sell my all Natural Hemp Skincare in canada on Facebook. Which is completely Legal. ... Basically Facebook is putting me out of business:( I am a single mother of * grown sons who suffer from mental illness so we depend on my income alone to support my family. I started an amazing hemp skincare business called Body Buzz Skincare which is completely legal by the way since I am using only the oil from the hemp seeds. I am in Canada so there should not be any issues regardless of what hemp is in it. Anyway I would advertise on Facebook and promote my products to groups and was having great success and just starting to make some decent money this way. My products are life changing and providing instant relief for people with chronic Skin Conditions such as Eczema and Psoriasis. Last wee Facebook decided that I can no longer advertise or share to groups as they say I am selling*promoting illegal drugs! This is absolutely ridiculous especially since several times a day Facebook is promoting me to promote my business so I click “Promote” and then it says I can not sell illegal drugs. I don’t know what to do about this and my sales are now down. I’ve tried promoting my products on another page without the hemp leaf on it but I don’t get any sales or even any interest. So I’ve wasted so much money that I don’t even have only for Facebook to put me out of business. Can you help me with this? I am absolutely allowed to sell my products and I only promote in Canada. Please help me.
My products are legal and I’ve already been promoting and selling them for over * year.
Facebook needs to allow me to advertise, promote my Body Buzz Skincare business and sell my products in Facebook so I can start helping people again.
Tried changing my skincare to not include hemp and have another page which has all taken time and money. Nobody is interested in my products like this.
I have an issue with Facebook too
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