I was told that there was suspicious activity on my account, so it had been temporarily...

GetHuman-lenelle's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lenelle's own words
I was told that there was suspicious activity on my account, so it had been temporarily locked. I was then asked to change my password, identify any posts & comments, and delete the one's i didn't recognize. I did that. When i got to the last page that says 'check commerce post', it freezes and doesn't let me continue forward to reaccess my account. I've tried logging in via desktop & my mobile device, and I am unsuccessful. There is no number to call to get a live agent on the phone, and when i search the community help for answers, there are none. I need immediate help. My page is linked to all my business accounts, including all my personal payment information.
GetHuman-lenelle did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-lenelle
Nov 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 227981 others
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GetHuman-lenelle started working on this issue
Nov 25th, 2018 5:16am