I was told that there was suspicious activity on my account, so it had been temporarily...

GetHuman-lenelle's customer service issue with Facebook from November 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lenelle's own words
I was told that there was suspicious activity on my account, so it had been temporarily locked. I was then asked to change my password, identify any posts & comments, and delete the one's i didn't recognize. I did that. When i got to the last page that says 'check commerce post', it freezes and doesn't let me continue forward to reaccess my account. I've tried logging in via desktop & my mobile device, and I am unsuccessful. There is no number to call to get a live agent on the phone, and when i search the community help for answers, there are none. I need immediate help. My page is linked to all my business accounts, including all my personal payment information.
GetHuman-lenelle did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-lenelle
Nov 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 227981 others
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Timeline
GetHuman-lenelle started working on this issue
Nov 25th, 2018 5:16am