A post has been creating using a screenshot of my Facebook page on which the picture of...
GetHuman1620349's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1620349's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1620349's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1620349 will want to follow the link below to head to their help center. We will check on GetHuman1620349 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1620349 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1620349's own words
A post has been creating using a screenshot of my Facebook page on which the picture of my ** year old little girl also shows up. I have been receiving messages of concern from close friends about this post where hateful and discriminative comments are being made towards myself. I have also started to get harassed by the people whom have been commenting on that group. I am scared for the safety of mine and my child please have that post removed
GetHuman1620349 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1620349 fixed the problem
We are waiting for GetHuman1620349 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.