I was asked to identify myself which I did by submitting my photo ID I wanted to keep m...

GetHuman-kikioliv's customer service issue with Facebook from November 2018

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The issue in GetHuman-kikioliv's own words
I was asked to identify myself which I did by submitting my photo ID I wanted to keep my Facebook name knockout passout so I confirmed it also with m y photo ID I wanted use my same name I've been having since I started Facebook because everyone knows me as knockout passout. I log in and it keeps saying thanks for the information if we need more we will reach out I believe Facebook has reached out via messenger but I also can't check my messages because when I log in to messenger it say the same thing. I have family members that I only communicate with via Facebook. I really would like to get this problem resolved. If I have to change my name on Facebook fine I just need to recover my account.
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Customer service issue
Reported by GetHuman-kikioliv
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 227488 others
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GetHuman-kikioliv started working on this issue
Nov 24th, 2018 6:34pm