There’s a certificate with FB all over it together with the healt Dept, saying my name...

GetHuman1617550's customer service issue with Facebook from November 2018

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The issue in GetHuman1617550's own words
There’s a certificate with FB all over it together with the healt Dept, saying my name is on it and that I won **,*** but I have to go to fedex and pay $*** to this William guy in Ichigsn to get my winnings of **,***, from FB and Heslth Dept . Is this true is this certificate yours and my name is on it as a winner. I have a picture of the certificate on my FB, is it real, did I EIN from you **,*** and have to pay fedex $***, want to send you the certificate
GetHuman1617550 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1617550
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 227458 others
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Timeline
GetHuman1617550 started working on this issue
Nov 24th, 2018 6:03pm