Hello, I just made a new account and uploaded a bunch of doodles because I like drawing...

GetHuman1617954's customer service issue with Facebook from November 2018

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The issue in GetHuman1617954's own words
Hello, I just made a new account and uploaded a bunch of doodles because I like drawing. It will be for my artwork. I uploaded only * photo of myself for my profile picture. Well, I logged out and then went to log back in almost right after. It said it needed to do a security check and wished for my phone number which I gave and received the code and entered it. That worked. The next page wanted me to add a photo of myself so it could recognize me. I used the same photo of my profile picture and it didn't work. I also tried my artworks that I uploaded and it didn't work either... Now I can't enter my account? It can't recognize that it is me? What do I do? Please help.
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Facebook

Customer service issue
Reported by GetHuman1617954
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 227531 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1617954 started working on this issue
Nov 24th, 2018 7:13pm
GetHuman1617954 confirmed the issue is fixed. Hooray!
Nov 25th, 2018 7:51pm