Created original account in **** and didn’t use it much. Created another account in...

GetHuman1616513's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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The issue in GetHuman1616513's own words
Created original account in **** and didn’t use it much. Created another account in **** with same email address and haven’t logged out of it until yesterday. Tried logging back in to the **** account and it logs me back into the **** account. Deactivated the **** account and still can’t access the **** account. Friends still have access to the **** account so we tried recovering it, but it just recovers to the deactivated account.
GetHuman1616513 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1616513
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 227260 others
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Timeline
GetHuman1616513 started working on this issue
Nov 24th, 2018 3:12pm