This profile started immediately harassing me the second I added them- going through an...
GetHuman-caleyha's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-caleyha's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-caleyha's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-caleyha will want to follow the link below to head to their help center. We will check on GetHuman-caleyha later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-caleyha may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-caleyha's own words
This profile started immediately harassing me the second I added them- going through and laughing at my pictures &*Posts, and posting things like “crazy *****” & “psycho ****”- somehow he*she continued to to comment after I deleted her off my friends. And I’m about to delete her comments, I’ve since blocked her, but I want EVERY trace of her*him (believed to be a fake account) gone from my page!!!! INCLUDING REACTIONS! I want the profile GONE and off my page and it should also be DELETED because I KNOW it’s a fake account! They are going by the name Amber Adkins. Btw, the email ATTACHED to my account is “M*****@***.com” which is what’s used for my Facebook profile. The one below I use for everything else.
GetHuman-caleyha did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-caleyha fixed the problem
We are waiting for GetHuman-caleyha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.