I called and was getting assistance from Jeffrey, but somehow he went away and I still...

GetHuman1615499's customer service issue with Facebook from November 2018

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The issue in GetHuman1615499's own words
I called and was getting assistance from Jeffrey, but somehow he went away and I still do not have my problem solved. I already paid five dollars plus another twenty something to watch him work. That was at * this eve. I cannot get e-mails due to not being able to even get into facebook with my e-mail or password. The only phone that I can be reached at is ***-***-****, I am so upset, my husband is in very critical condition and I need this computer to keep family out of state updated and when they should come. PLEAE HELP ME
GetHuman1615499 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1615499
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 227023 others
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Timeline
GetHuman1615499 started working on this issue
Nov 24th, 2018 8:58am