My name is Caleb Richardson. A few months ago I was messing around with two-factor auth...

GetHuman-rcaleb's customer service issue with Facebook from November 2018

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The issue in GetHuman-rcaleb's own words
My name is Caleb Richardson. A few months ago I was messing around with two-factor authentications for many accounts that I have and trying to sync everything. In the process, I guess I may have changed my password or did something because I was unable to log into my FB account anymore. After trying multiple times to recover my account and being unsuccessful, I decided to just create another FB account. This second account is perfectly fine. But after awhile, I started to miss some of the photos that I had on the old account. I also don't feel very confident about having an extra account with my information that I can't access floating around the web. I was wondering if it were at all possible for you guys to send me the photos from the old account to my new one (or to me some other way) and then delete the old account. Both accounts are using my name (Caleb Richardson), but the old account has a profile picture that is picture of a cracked glass and says next to it "BLAME IT ON THE ALCOHOL!" while my current profile has a profile picture of me (in cornrows and and a black button up shirt) along with my female friend (who has sunglasses, a blue shirt, and sunflowers in her hair). The bio for my old account says "I.Am.Just.Me" while my new account's bio says "I. Am. STILL. Just. Me." I would be sooo grateful because I miss those pictures, would like to have them on my new profile, and can't see some of them. Please, please, please do this for me and I'll consider it the best Christmas present I've ever had!! Thank you very much! **Sincerely,**Someone who wants to remember the good times in the past**a.k.a Caleb Richardson
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Facebook

Customer service issue
Reported by GetHuman-rcaleb
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 226938 others
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Timeline
GetHuman-rcaleb started working on this issue
Nov 24th, 2018 6:42am
GetHuman-rcaleb shared this issue with friends on Facebook
Nov 24th, 2018 6:47am