I am having the worst time. Someone else apparently is using my account. It’s deleted...
GetHuman-latifa's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-latifa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-latifa's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-latifa will want to follow the link below to head to their help center. We will check on GetHuman-latifa later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-latifa may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-latifa's own words
I am having the worst time. Someone else apparently is using my account. It’s deleted on my ipad in me trying to connect to Spotify. MSM seemed to want me to type in my phone number and sign in through f-b and that just deleted everything. I then tried to find a tech guy to get me going again with f-B with iPhone and it took my credit card number and i had to call the bank to close that out. It has been a NIGHTMARE. What i never knew is how hard it is to connect w*f-book. Nobody live and just lots of websites promising a quick fix and most of them dont care are robots and take your money. I am SO irritated. Lost * hours of my Day to this. And still no resolve anywhere and one closed account due to this awful cycle. I need your help please. My f-b account is not at all as before and then it stated that i had removed the number and never did. Ugh.... am beside myself.
GetHuman-latifa did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-latifa fixed the problem
We are waiting for GetHuman-latifa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.