My sister needs to close her account on Facebook but dosent know how . The account got...

GetHuman1614844's customer service issue with Facebook from November 2018

226861 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1614844's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1614844's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1614844 will want to follow the link below to head to their help center. We will check on GetHuman1614844 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1614844 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1614844's own words
My sister needs to close her account on Facebook but dosent know how . The account got hacked because we can't get into it and want the account closed . Is there a fax number or something to send the information to or a contact. There is now customer service number or anything !! We sent in a request etc. And got no helpful reply .It said Just. we can't help you. What is that ? Your phone number disconnects and there is no email contact . Just the run around .. Why ! A reportable company dosent do that . We have sent in multiple requests. My sister Geraldine Gavin wants her account closed deleted and deactivated as soon as possible. And we need to know how to get this done. But if you are going to reply like the last time and say again. we can't help you .. And give no input or assistance. then that's a joke. My name is Kenneth. Please reply with a solution .
GetHuman1614844 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1614844 fixed the problem
We are waiting for GetHuman1614844 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1614844 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1614844
Nov 24th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 226861 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1614844 started working on this issue
Nov 24th, 2018 4:26am