Surprising facebook did send me message saying you need to reply back with attached pho...

GetHuman761246's customer service issue with Facebook from November 2018

4 views | 226654 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman761246's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman761246's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman761246 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman761246 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman761246 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman761246's own words
Surprising facebook did send me message saying you need to reply back with attached photoid. I sent it back on straightaway on Tuesday. However, no response back. Realistically, looking at other threads I realised facebook doesn't responsd. Its **% chance I will never hear back from them again. So, account is permanently lost.*This is extremely shocking to realise that there is no customer serivce front for a billion dollar company. Especially, I paid them to run my ads. Google is far better in terms of customer service. **Initially I thought these forums was for support from facebook employees. That is not the case.**Hope this help. I would recommend to save yourself the trouble and just abandan. Save yourself the headache.**Next time for businesses pages make sure you setup multiple admin accounts. **The whole thing is ridiculous.

GetHuman761246 did not yet indicate what Facebook should do to make this right.

How GetHuman761246 fixed the problem

We are waiting for GetHuman761246 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman761246 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman761246
Nov 24th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 226654 others
0 customers following this


GetHuman761246 started working on this issue
Nov 24th, 2018 12:13am

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians