I had an old account and started a new account for my business under Mack Craft busines...

GetHuman1613763's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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GetHuman1613763's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1613763 will want to follow the link below to head to their help center. We will check on GetHuman1613763 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1613763 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1613763's own words
I had an old account and started a new account for my business under Mack Craft business Slidebuy you have disabled my account at a time I am promoting for a major event launch and I can not access my account. I have *** worth of advertising funds that I cannot access the analytics to my advertising. Please enable the accounts I have one that needs to be deleted but I need the most recent one that was created and has been posted to.
GetHuman1613763 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1613763
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 226639 others
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Timeline
GetHuman1613763 started working on this issue
Nov 23rd, 2018 11:54pm