I was having a Facebook page called Ambey fashion. I have applied for promotion service...

GetHuman1614542's customer service issue with Facebook from November 2018

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The issue in GetHuman1614542's own words
I was having a Facebook page called Ambey fashion. I have applied for promotion service for one time. First of all, they informed that per photo, the cost will be INR ***-. Than they charged *****- which is illegal and completely unfair. Please find below message.*“Dear Customer,txn of INR *,***.** done via Debit Card of Acct XX**** on **-Oct-**.Info: MSI*FACEBK *XE*.”*Later again, today they have deducted INR *,****- from my account even though I didn’t applied for it. Please find below message.*Dear Customer,txn of INR *,***.** done via Debit Card of Acct XX**** on **-Nov-**.Info: MSI*FACEBK DFU*.**I urge you to please return back the extra amount deducted unnecessarily from my account. I have been following up since *months, but it seems no one is serious on this issue.**Thanks,*Shikha ***********
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Facebook

Customer service issue
Reported by GetHuman1614542
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 226781 others
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GetHuman1614542 started working on this issue
Nov 24th, 2018 2:57am