I was having a Facebook page called Ambey fashion. I have applied for promotion service...
GetHuman1614542's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1614542's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1614542's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1614542 will want to follow the link below to head to their help center. We will check on GetHuman1614542 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1614542 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1614542's own words
I was having a Facebook page called Ambey fashion. I have applied for promotion service for one time. First of all, they informed that per photo, the cost will be INR ***-. Than they charged *****- which is illegal and completely unfair. Please find below message.*“Dear Customer,txn of INR *,***.** done via Debit Card of Acct XX**** on **-Oct-**.Info: MSI*FACEBK *XE*.”*Later again, today they have deducted INR *,****- from my account even though I didn’t applied for it. Please find below message.*Dear Customer,txn of INR *,***.** done via Debit Card of Acct XX**** on **-Nov-**.Info: MSI*FACEBK DFU*.**I urge you to please return back the extra amount deducted unnecessarily from my account. I have been following up since *months, but it seems no one is serious on this issue.**Thanks,*Shikha ***********
GetHuman1614542 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1614542 fixed the problem
We are waiting for GetHuman1614542 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.