My account has been hacked before so I’ve set up heavy security. One of the security pr...

GetHuman1613139's customer service issue with Facebook from November 2018

226556 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1613139's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1613139's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1613139 will want to follow the link below to head to their help center. We will check on GetHuman1613139 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1613139 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1613139's own words
My account has been hacked before so I’ve set up heavy security. One of the security precautions I have set up is to send a code to my phone in order for me to access my account every time I log out and log back in. Recently, I changed my number and now I can’t get the code to access my account. I need to be able to somehow change my number on the account in order to get the code to regain access back to my Facebook.
GetHuman1613139 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1613139 fixed the problem
We are waiting for GetHuman1613139 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1613139 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1613139
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 226556 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1613139 started working on this issue
Nov 23rd, 2018 9:56pm