My account has been hacked before so I’ve set up heavy security. One of the security pr...

GetHuman1613139's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1613139's own words
My account has been hacked before so I’ve set up heavy security. One of the security precautions I have set up is to send a code to my phone in order for me to access my account every time I log out and log back in. Recently, I changed my number and now I can’t get the code to access my account. I need to be able to somehow change my number on the account in order to get the code to regain access back to my Facebook.
GetHuman1613139 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1613139
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 226556 others
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Timeline
GetHuman1613139 started working on this issue
Nov 23rd, 2018 9:56pm