I really need someone to email me back even if it is a confirmation to say you are look...
GetHuman-hedgehog's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-hedgehog's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hedgehog's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hedgehog will want to follow the link below to head to their help center. We will check on GetHuman-hedgehog later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hedgehog may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hedgehog's own words
I really need someone to email me back even if it is a confirmation to say you are looking into the issue recap I logged in this morning and I was told to upload a picture of me to verify it was me due to suspicious activity. I have since had no communication other than an email that said they have seen I was having trouble signing in. And if I clicked the link I could sign in that way all that did was tell me I cannot use my account. I would like some clue on how long this is going to take. *I play pokemon go and I cannot play it because of this I cannot get in touch with a family member as I don't have their phone number**since now been told my account has been disabled i need help
GetHuman-hedgehog did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hedgehog fixed the problem
We are waiting for GetHuman-hedgehog to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.