my so-called friend hacked my account and now it keeps saying I have to verify it but s...

GetHuman-crosbyaj's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-crosbyaj's own words
my so-called friend hacked my account and now it keeps saying I have to verify it but she was the last person to log into it so she's the only phone that you can verify it from and I sent in an ID and everything and when it said to pick the ways you want to identify yourself it only let me choose one option which was *confirm your identity on another phone or computer" its not letting me choose the other options which I would like to choose
GetHuman-crosbyaj did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-crosbyaj
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
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GetHuman-crosbyaj started working on this issue
Nov 23rd, 2018 5:34pm