My account was accessed by an unkown party. This person has deleted* blocked my wife an...

GetHuman-jtpwood's customer service issue with Facebook from November 2018

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jtpwood's own words
My account was accessed by an unkown party. This person has deleted* blocked my wife and best friends. Ive changed my password several times. However upon attempting to log into facebook it asks for verification via a code sent to my phone. The number it wants to text is not my phone number and has not been for several years. I previously updated the number but this seems to have been undone. Because of this Ive lost very precious pictures and memories as well as access to several thousand dollars of digital rights. Please help me!
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Customer service issue
Reported by GetHuman-jtpwood
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 226259 others
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GetHuman-jtpwood started working on this issue
Nov 23rd, 2018 4:12pm