Ads . Facebook charged me arround * euros for ads . That means that for some reason wit...

GetHuman-kogiot's customer service issue with Facebook from November 2018

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The issue in GetHuman-kogiot's own words
Ads . Facebook charged me arround * euros for ads . That means that for some reason without me knowing it facebook started promoting my page and charging me for it. I got this weird message that the payment didnt get through at my home page and i thought id investigate it. Then i saw that for some reason facebook was promoting my page and sending messages from my page to random people that i didnt even know or have the knowledge that facebook was pming people on my behalf. Im not paying anything if thats what facebook wants. Any way we can resolve this ?
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Facebook

Customer service issue
Reported by GetHuman-kogiot
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
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Timeline
GetHuman-kogiot started working on this issue
Nov 23rd, 2018 2:32pm