I have an old phone number and email address attached to my Facebook account. Phone...

GetHuman-jbmedias's customer service issue with Facebook from November 2018

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Before contacting them, items GetHuman-jbmedias may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jbmedias's own words
I have an old phone number and email address attached to my Facebook account. Phone * ***-***-**** Account name is for Jeff Benson, but I used jtbsportsguy as part of an old email address. Friend of mine is sister Jennifer Benson Snyder and my children are Alex and Ashley Benson. The last time I used Facebook, I was living in Rock Rapids, IA. *I have been away from Facebook for sometime, and can't remember log-in info. *My new info is phone ****-***-**** and my email address I use primarily is *****@***.com. My secondary email is: *****@***.com. I am now residing in Cherokee, IA*Can you please help me get into my Facebook account, so I can update my information and change my log-in?
GetHuman-jbmedias did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-jbmedias
Nov 23rd, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman-jbmedias started working on this issue
Nov 23rd, 2018 2:08pm