A woman by the name of achara vittayakhun has made numerous accounts pretending to be m...

GetHuman-hannarai's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hannarai's own words
A woman by the name of achara vittayakhun has made numerous accounts pretending to be me and defaming my identity to the public through Facebook and instagram. Myself among many others reported it repeatedly, yet Facebook neglected to handle the issue. Every time I try to recover an account, nothing happens. Also, when I try to make a new account Facebook won’t let me or they’ll restrict me on who I can and cannot request as a friend. What Facebook can do before I take this matter to court for defamation of character and creating a false identity, is to have any accounts not authorized by myself intending to present themselves as me to be removed. In addition, I would like to recover my original account that had many pictures of friends and I that have been lost because of this. Lastly, I think the woman who’s name I mentioned above should be banned from Facebook AND Instagram as well as no longer having the ability to participate on these social media accounts.
GetHuman-hannarai did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-hannarai
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 15 customers so far
Similar issue to 226106 others
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GetHuman-hannarai started working on this issue
Nov 23rd, 2018 1:50pm
GetHuman-hannarai shared this issue with followers on Twitter
Nov 23rd, 2018 1:51pm