A woman by the name of achara vittayakhun has made numerous accounts pretending to be m...

GetHuman-hannarai's customer service issue with Facebook from November 2018

226106 similar
0 following
Help with my Facebook issue
GetHuman-hannarai's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hannarai will want to follow the link below to head to their help center. We will check on GetHuman-hannarai later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hannarai may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hannarai's own words
A woman by the name of achara vittayakhun has made numerous accounts pretending to be me and defaming my identity to the public through Facebook and instagram. Myself among many others reported it repeatedly, yet Facebook neglected to handle the issue. Every time I try to recover an account, nothing happens. Also, when I try to make a new account Facebook won’t let me or they’ll restrict me on who I can and cannot request as a friend. What Facebook can do before I take this matter to court for defamation of character and creating a false identity, is to have any accounts not authorized by myself intending to present themselves as me to be removed. In addition, I would like to recover my original account that had many pictures of friends and I that have been lost because of this. Lastly, I think the woman who’s name I mentioned above should be banned from Facebook AND Instagram as well as no longer having the ability to participate on these social media accounts.
GetHuman-hannarai did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hannarai fixed the problem
We are waiting for GetHuman-hannarai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hannarai fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hannarai
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 15 customers so far
Similar issue to 226106 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-hannarai started working on this issue
Nov 23rd, 2018 1:50pm
GetHuman-hannarai shared this issue with followers on Twitter
Nov 23rd, 2018 1:51pm