My facebook was disabled because facebook thinks Im not me. My name on facebook is Josh...

GetHuman1696673's customer service issue with Facebook from December 2018

242109 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1696673's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1696673's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1696673 will want to follow the link below to head to their help center. We will check on GetHuman1696673 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1696673 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1696673's own words
My facebook was disabled because facebook thinks Im not me. My name on facebook is JoshuaScottofthe HammelFamily and now I'm being asked to upload ID to verify my name. When I try to change it to a "normal" and "Typical" first and last name, the page says something like "data lost try again". **My major issue is that I used facebook to open a account, which I pay monthly service for their extra stuff and I'm currently in a chess tounament that I may now be disqualified in, simply because facebook all of the sudden has an issue with how I utilize the name fields to express who I really am. A simply email inquiry would have solved the issue if their was a problem instead of disabling my account.
GetHuman1696673 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1696673 fixed the problem
We are waiting for GetHuman1696673 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1696673 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1696673
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 242109 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1696673 started working on this issue
Dec 5th, 2018 6:36pm