Couldn't get into my Facebook received a message asking for five digit number which you...

GetHuman-rubywood's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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GetHuman-rubywood's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rubywood will want to follow the link below to head to their help center. We will check on GetHuman-rubywood later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-rubywood's own words
Couldn't get into my Facebook received a message asking for five digit number which you sent and haven't received requested call back or e-mail not received then it came up saying you have suspended it due to unusual activity and tweeted a profile photo of me which there isn't on only one but no my own is my profile she'd do I go from here need access urge you due to my mother ring I'll and need to keep in contact on messenger
GetHuman-rubywood did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-rubywood
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman-rubywood started working on this issue
Dec 5th, 2018 4:52pm