I was using my FB when I suddey got locked out with a message saying suspicious activit...

GetHuman1695615's customer service issue with Facebook from December 2018

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The issue in GetHuman1695615's own words
I was using my FB when I suddey got locked out with a message saying suspicious activity on my account (which is rubbish) and that I had to upload a photo of myself for security purposes, which I did straight away.. this was on the **st November and I still cannot get in.. all I get is "you can't use Facebook at the moment, we are reviewing a photo you sent to us on the **st November" then I press ok and it logs me back out again ... Im really worried as I don't want to loose all my photos etc that are on there it's ** years worth of there abouts..
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Customer service issue
Reported by GetHuman1695615
Dec 5th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 241923 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1695615 started working on this issue
Dec 5th, 2018 4:34pm