I have lost my password and I can’t get Into the email associated with my Facebook and...

GetHuman1050777's customer service issue with Facebook from December 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1050777's own words
I have lost my password and I can’t get Into the email associated with my Facebook and the numbers on file I no longer have. I have done the thing to verify who I am by adding the drivers license to and I got an email with a link to change the password. But the link takes me to the Facebook and once I try and click continue it gives me a error code then the webpage crashes. I am logged in on my phone but I need to login from a computer
GetHuman1050777 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1050777
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 241792 others
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GetHuman1050777 started working on this issue
Dec 5th, 2018 3:19pm