Yesterday I was having problems uploading a new profile picture so I decided to try upl...

GetHuman-mayhue's customer service issue with Facebook from November 2018

7 views | 215267 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-mayhue's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-mayhue got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-mayhue may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mayhue's own words
Yesterday I was having problems uploading a new profile picture so I decided to try uploading it from the web browser instead of the app so when I get to the Facebook website it brings up a profile in my name with my date of birth but it's completemy blank other than that info. No pictures, friends, posts, etc. I open up the app again and report the blank profile because so Did not set it up and they canceled MY ACTUAL Facebook. Well then they emailed me saying to send in proof that I am in fact me and they will reactivate my account so I did. I CAN NOT GET IN TO MY ACTUAL FACEBOOK ACCOUNT. It's saying my email isn't linked to an account. This is super frustrating. I just want to be able to get in to my account. Please help.

GetHuman-mayhue did not yet indicate what Facebook should do to make this right.

How GetHuman-mayhue fixed the problem

We are waiting for GetHuman-mayhue to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mayhue fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mayhue
Nov 14th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 215267 others
0 customers following this


GetHuman-mayhue started working on this issue
Nov 14th, 2018 12:09am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies