Me and my sons dad separated I had a fb account at the time under my actual name whic...
GetHuman1550906's customer service issue with Facebook from November 2018
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1550906 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1550906 can let us know if they help or not.
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Before contacting them, items GetHuman1550906 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1550906's own words
Me and my sons dad separated I had a fb account at the time under my actual name which was claudia Aguilar we split up and he changed all my passwords from fb to Instagram it’s been four years since our separation I did make a new one under Claudia torres torre being my Mother’s maiden name just so he wouldn’t try to find me. We have no contact he’s harassed me threatened me and my family stalked me at my own residence we are currently undergoing custody battle I’ve asked fb continually to please help me recover my old fb or get rid of it and now things got worse he’s now used my old fb to pretend to be me and sabotage me and my family he’s child endangered my son I’m tired of police officers telling me to contact fb when they haven’t done anything I feel really cyber bullied unsafe it’s been countless times that I have proved it was me from birth certificate to drivers license to bank statements I cannot take this anymore fb does not follow its policy they have not helped me he could honestly frame me so easily and fb could care less I reported that many old fb was being used by him so instead of taking his off they took my new account off
GetHuman1550906 did not yet indicate what Facebook should do to make this right.
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