Me and my sons dad separated I had a fb account at the time under my actual name whic...

GetHuman1550906's customer service issue with Facebook from November 2018

7 views | 214612 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1550906's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1550906's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1550906 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1550906 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1550906 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1550906's own words
Me and my sons dad separated I had a fb account at the time under my actual name which was claudia Aguilar we split up and he changed all my passwords from fb to Instagram it’s been four years since our separation I did make a new one under Claudia torres torre being my Mother’s maiden name just so he wouldn’t try to find me. We have no contact he’s harassed me threatened me and my family stalked me at my own residence we are currently undergoing custody battle I’ve asked fb continually to please help me recover my old fb or get rid of it and now things got worse he’s now used my old fb to pretend to be me and sabotage me and my family he’s child endangered my son I’m tired of police officers telling me to contact fb when they haven’t done anything I feel really cyber bullied unsafe it’s been countless times that I have proved it was me from birth certificate to drivers license to bank statements I cannot take this anymore fb does not follow its policy they have not helped me he could honestly frame me so easily and fb could care less I reported that many old fb was being used by him so instead of taking his off they took my new account off

GetHuman1550906 did not yet indicate what Facebook should do to make this right.

How GetHuman1550906 fixed the problem

We are waiting for GetHuman1550906 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1550906 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1550906
Nov 13th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 214612 others
0 customers following this


GetHuman1550906 started working on this issue
Nov 13th, 2018 2:13pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians