Facebook Customer Service Issues

I am experiencing difficulties accessing my Twitter and Facebook accounts due to a chain of events when my primary phone malfunctioned and was then stolen in September [redacted]. Despite updating my phone number on my Google Account, I am stuck in a loop of not being able to receive SMS codes on my new phone for security verification. This has caused me countless hours of frustration and sleepless nights trying to resolve the issue. I have successfully regained access to my Yahoo accounts but continue to face obstacles with Google and Facebook. Can someone please assist me in resolving this matter promptly? Sincerely, Dawn McCray

My Facebook account seems to have been hacked and duplicated. Upon receiving a notification of suspicious activity, I discovered my original account was blocked. The contact details linked to it, like my old South African phone number and email, are no longer valid as I now reside in Perth, Western Australia. There appears to be a secondary account created under my name, Ingrid.Lazendofer37, which I did not authorize. My correct account is Ingrid.Lanzendorfer. To further address this issue, please reach out to me via email at [redacted] or call me at my Australian number, +61 4[redacted]2. I am prepared to provide my Birth Certificate as proof of identity. Urgent assistance in resolving this matter is greatly appreciated. Kindly get in touch promptly.

I am currently unable to access my Facebook account after misplacing my phone and being unable to receive passcode messages. Despite multiple attempts to have passcode emails sent to [redacted], I have not received any emails. Additionally, my other email, [redacted], seems to be tied to a fake Facebook account under my name, Mike Yow. This has disrupted my communication and access to two business pages I manage through Facebook. I urgently require assistance in regaining access to my account. Your prompt support would be greatly appreciated. Thank you. - Mike Yow from Asheville, NC.

I am seeking help with Facebook as I was locked out of my account on November 10th and required to submit my ID for verification. Although I followed the instructions and received an email confirming that my account was sorted, I am still unable to log in. Every time I try, I am redirected to the verification page, preventing me from accessing my account despite completing the verification process. I have already reached out via email with my concerns but have not received a response. I urgently need access to my account as there is crucial information stored there.

On November 10th, I got locked out of my account and was prompted by Facebook to verify my identity with an ID. After submitting my ID, I received an email from appeals @ Facebook informing me that my account was sorted and I should be able to log in. Despite this, I am still being redirected to the verification form whenever I try to log in. I haven't received any further responses, and I really need assistance to regain access to my account, as it contains important information.

While listing items on community groups, I received a notification that my listings violated community standards. Despite using Facebook's feature to post the same advert to multiple groups, my account was unexpectedly locked without a clear explanation or timeframe for unlocking. I have been attempting to log in for the past two days but am unable to proceed through the security questions as promised. I need to regain access to my account promptly as there was no hacking involved, and I was following Facebook's guidelines. It is perplexing why I was locked out when using Facebook's tools correctly.

I encountered an issue as I was changing my password on Facebook. Suddenly, someone else's name took over my account and messenger. Other users can still access my Facebook and photos. This individual has managed to gain access to my other accounts, hindering me from using my phone effectively. It is crucial for me to have my original Facebook account restored as I have precious pictures of my late son and am connected with him on there. I started experiencing this problem around the middle to end of May, and the situation has left me feeling violated and frustrated. With my daughter's wedding approaching on Sunday, November 18th, [redacted], I am eager to regain access to my Facebook account. I own an iPhone 8 Plus with ample storage. Thank you for your anticipated assistance.

I have created a Facebook Fundraiser for my non-profit support group to raise funds. Facebook requested that I link my checking account (IBAN) to receive payments. However, this is challenging because my Facebook page is dedicated to my dog's memory and uses her name instead of mine, making it difficult to connect to my bank information. Another issue is that the funds are meant for the non-profit support group I founded, not for me personally. I have entered the Group Account bank details on Stripe, but I am unsure how to link the two accounts. If anyone has any advice or can offer assistance, I would greatly appreciate it. Thank you.

I recently created a Facebook account on Saturday night and was asked to complete a security check the next day. I had to provide my phone number and upload a picture showing my face for verification. After entering the verification code, I uploaded my picture, but then Facebook informed me that I couldn't log in until they finished the check. Today, Monday the 12th of November [redacted], when I tried to log in, it said my account had been disabled, which was disappointing. I believe the security check might have been triggered because I created the account recently, sent a lot of friend requests at once, and tend to write one-word messages. I had just finished school at Rossymoyne Senior High School in Western Australia and wanted to use Facebook to chat with friends. As I plan to create a new account, I will be more cautious about sending friend requests and improve my messaging style. I didn't provide personal information or post anything on the previous account to avoid seeming like a bot. I am uncertain about Facebook's checking process and would appreciate assistance in deleting my old account so I can create a new one. I hope to resolve this soon.

Subject: Urgent Attention Needed Regarding Hacked Facebook Account I would like to bring to your attention that my old Facebook account, registered under a mobile number I no longer have access to, has been compromised by hackers. Despite reporting this to Facebook Indonesia a few days ago, I have not received any response. I am reaching out directly to Facebook to seek understanding and assistance. The individuals who hacked my account are posting inappropriate photos that go against my beliefs as a Muslim. I urgently request that my old account be deleted to avoid further harm and embarrassment. I tried to log in to change my password but have been unsuccessful. Please assist me in deleting or blocking my old account associated with the name Efa Mariska and the outdated mobile number +[redacted][redacted] promptly. Your immediate attention to this matter would be greatly appreciated. Thank you for your help, and I look forward to hearing from you soon regarding the status of my old Facebook account. Feel free to request any additional information you may need from me.

Subject: Urgent Assistance Needed for Compromised Facebook Account I urgently need assistance as my old Facebook account, linked to my previous mobile number, has been hacked. Despite reporting the issue to Facebook Indonesia, I have not received a response. As a Muslim, it is distressing that the hackers are posting inappropriate photos using my name. I am reaching out directly to Facebook for help in deleting my old account promptly. I tried to log in to change my password but was unsuccessful. I kindly request that my old account under the name Efa Mariska and with the username +[redacted][redacted] be deleted immediately due to the sensitive nature of the content being shared. Your prompt attention to this matter would be greatly appreciated. Please keep me updated on the status of my request and let me know if any additional information is required. Thank you for your understanding and assistance.

Someone texted me claiming to be one of my Facebook friends, stating they won $[redacted],[redacted]. They provided a number to check if I won from a program of the Department of Human Resources. After texting, they said I won $1,[redacted],[redacted] but needed $[redacted] for the courier. They asked for personal information and my Facebook password for security. Realizing it was a scam, I refused and threatened to contact the Attorney General's office. The person pretending to be my friend was under "It's Stewart", the one asking for money identified as Tasha Matthews. Now, I've created a new Facebook page to be safe, but I'm locked out of my old one and Messenger, unable to warn others.

I recently fell victim to a scam involving Facebook. Unknown individuals utilized Facebook, a well-known company that profits from selling personal information and running advertisements on a seemingly non-profit social media platform. The scam entailed an ad on Facebook boasting greatly discounted power and hand tools. Despite my suspicion that it was too good to be true, I went ahead and purchased one of the items advertised. The item was a 22 horsepower (Rover) 50-inch zero turn mower. I was charged $[redacted].00 on my credit card and received an order confirmation number. I am hoping that Facebook takes responsibility for the misleading ad and takes action against the advertiser by filing a complaint with the Federal Trade Commission. The complaint should include the estimated amount of money involved in the scam and the number of individuals affected.

My Facebook account, which I've had since its release, has been unexpectedly and inexplicably disabled. Despite my efforts to log in, I continue to receive a message stating I am ineligible for an account. I have always respected the platform's policies and have not engaged in any behavior that warrants this action. I am especially concerned as my account contains important photos that are not saved elsewhere. I also request a thorough explanation for this decision. I diligently maintain my account by deleting offensive content and blocking harmful users. Unfortunately, I have been a target of malicious attacks without recourse. I have never posted any threats or promoted violence. I am facing personal challenges, including a difficult divorce, and strive to protect my online presence. Kindly consider my request for an appeal and account restoration. Your attention to this matter is greatly appreciated.

I am writing to address an important issue regarding multiple accounts created on Facebook falsely using my name and personal information. There are accounts under names like "Ortega Amore Montealegre" and "Real Amore" that I did not create and have been used to spread false and damaging information about me. I want to clarify that these accusations, such as being involved with someone I don't even know, are completely untrue. This situation has taken a toll on my personal life and relationships with my family and husband, affecting my reputation as a woman, mother, and wife. I kindly request that these fake accounts be permanently removed from Facebook to put an end to this defamation. Additionally, I ask that if any similar accounts are created in the future, they also be taken down promptly. This has been a challenging time for me, and I appreciate your assistance in resolving this matter. Thank you.

I was incarcerated three years ago and had two Facebook accounts under the name Chad Parker with zip code [redacted] in Longview, Texas. The email addresses associated with these accounts were [redacted] and [redacted] Unfortunately, I have forgotten the passwords for both my Facebook and email accounts. Additionally, I no longer have the phone numbers linked to those accounts. I am seeking assistance in recovering access to these old accounts to retrieve important photos and to delete them. I am now using a new account under the name Chad Parker with the email [redacted] I am unable to provide a recovery email due to my ex-girlfriend changing my passwords and cutting off contact. Kindly look into this matter and provide assistance. My current phone number is [redacted] and my email address remains [redacted]

I am Amor Montealegre Ortega. My current account is "Romuel Mulford." Unfortunately, there are accounts created in my name without my consent, namely "Ortega Amore Montealegre" and "Real Amore." These accounts contain my personal data and pictures, spreading false information to defame me. The accusations made against me are untrue, and I deeply deny them. I kindly ask for these accounts to be permanently removed as they have significantly impacted my daily life, especially my relationship with my family and husband. These false accusations have tarnished my reputation as a woman, mother, and wife. It has caused distress and led to others perceiving me in a negative light. I plead with sincerity for the permanent deletion of these accounts and request that any related accounts be taken down promptly to alleviate the mental, physical, and spiritual toll this situation has taken on me. Thank you.

On 8/17, my FB account got hacked, and a malicious YouTube video was posted under my name. Even though I immediately informed everyone it wasn't me and to delete it, my account was still banned from the marketplace due to a post that violated the commerce policy. I did not share that video and want to be able to use the marketplace. I've tried to appeal, but all I receive is a standard response stating I'm permanently banned. This doesn't seem right as I clearly stated I was hacked and not responsible for the post. Please review my posts from 8/17 where I explained the situation. I need assistance in getting unbanned from the marketplace.

Hello, I am concerned that my Instagram account, @erinkayphotography, has been deactivated without cause. This account is crucial for my business, and I have always made sure to adhere to all terms and conditions. All the images on my page are my original work, and I have obtained the necessary copyrights and releases. I would appreciate clarification on why this action was taken. For contact purposes, you can reach me at [redacted] and [redacted]. @erinkayphotography is the primary account, while @erinfeldmeyer is my personal account. I kindly request information on what steps I can take to reactivate my account and an explanation as to why it was deactivated. Thank you.

My account has been blocked due to a woman harassing me by sending threatening messages through Facebook. She has made horrifying threats against my disabled child and family, even sending disturbing photos. I have reported her multiple accounts to Facebook, but no action has been taken. I am distressed by her messages and the lack of response from both Facebook and the authorities. If this continues, I may have to escalate this matter further. Please contact me urgently at [redacted]1.