Someone text me claiming to be one of my facebook friends text and said he win...

GetHuman-mohillbi's customer service issue with Facebook from November 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mohillbi's own words
Someone text me claiming to be one of my facebook friends text and said he win ***,***.** and gave me a number to text to see if I was on the winners list of new program from Department of Human Resources when I did they said yes I won ****,***.** and needed ***.** so the courier could bring it to me they wanted my name address income per month age and for security reasons my facebook password. I told them I would not dictate and I told them I thought this was a scam and I would be calling the Attorney General office tomorrow which is today. The person texting wanting the money claimed to be Tasha Matthews. The person posing as my facebook friend was It's Stewart. I set up a new facebook page and blocked my old password from the other one but now it won't let me into it and won't let me into messager to warn everyone.
GetHuman-mohillbi did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-mohillbi
Nov 12th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-mohillbi started working on this issue
Nov 12th, 2018 1:43pm