Someone has hacked my FB account ! When I tried to sign in I kept getting screen askin...
GetHuman1541749's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1541749's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1541749's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1541749 will want to follow the link below to head to their help center. We will check on GetHuman1541749 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1541749 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1541749's own words
Someone has hacked my FB account ! When I tried to sign in I kept getting screen asking for my mobile phone *. When entered it will not accept. Somehow I have two accounts ! I need my regular active account back ! I have contacts in Nessenger that I need recovered. I also have items on garage sell sites to sell items. I am very nervous as I got message from FB saying someone logged into my account in Texas area. Please, please help me ! Thanks so much for your immediate attention !**Cynthia Cunningham ****-***-****
GetHuman1541749 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1541749 fixed the problem
We are waiting for GetHuman1541749 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.