Someone has hacked my FB account ! When I tried to sign in I kept getting screen askin...

GetHuman1541749's customer service issue with Facebook from November 2018

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The issue in GetHuman1541749's own words
Someone has hacked my FB account ! When I tried to sign in I kept getting screen asking for my mobile phone *. When entered it will not accept. Somehow I have two accounts ! I need my regular active account back ! I have contacts in Nessenger that I need recovered. I also have items on garage sell sites to sell items. I am very nervous as I got message from FB saying someone logged into my account in Texas area. Please, please help me ! Thanks so much for your immediate attention !**Cynthia Cunningham ****-***-****
GetHuman1541749 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1541749
Nov 11th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 212426 others
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GetHuman1541749 started working on this issue
Nov 11th, 2018 9:51pm