I have forgotten the password for my facebook account. My original Email address was...

GetHuman1541728's customer service issue with Facebook from November 2018

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GetHuman1541728's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1541728 will want to follow the link below to head to their help center. We will check on GetHuman1541728 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1541728's own words
I have forgotten the password for my facebook account. My original Email address was *****@***.com, this was closed down by the company last year and we all had to convert to Gmail. I have recently had a problem in that the hard drive of my laptop died and I had to buy a new one. Since then I have been unable to access my account on the new laptop. Can you help? I have tried all the usual methods but they go back to the old E mail address to which I no longer have access
GetHuman1541728 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1541728
Nov 11th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 212418 others
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Timeline
GetHuman1541728 started working on this issue
Nov 11th, 2018 9:43pm